FAQ

  • NEEDaFIXER
  • Our Services
  • Policies and Procedures
  • Our Work
  • Contact
  • Why Video?

Who is NEEDaFIXER?

NEEDaFIXER is a worldwide production and fixing house for shoots everywhere on the planet.

We operate globally via the NEEDaFIXER Community – the biggest multicultural group of film and television directors, producers, location managers, fixers, journalists and crew working in 100+ nations.

What do you do?

We are the main point of contact for international shoots.
We organise productions of all sizes.
We deliver the best production services at the lowest rates.  

Why should I choose your company?
Your shoot will be a guaranteed success!
You will be supported at every phase of your production, from creative treatments through to post production.
You will have access to our combined experience and expertise in many different sectors, countries and fields.
You will work with a global production house, with unrivalled local expertise.
You will benefit from the 24/7 support of our global team.
You pay for one fixer – we give you a full team of production coordinators.
You will work with the most talented directors, producers and specialised crews from our intercontinental community.
You will have one main point of contact, who will arrange all your multi country shoots and you will receive one invoice, no matter how many you film in.

Where are you based?

Our HQ is in London, supported 24/7 by a 30+ member team of film-obsessed producers, production managers, location managers, researchers, production assistants and coordinators.

We also have NEEDaFIXER’s dedicated local teams working in all continents of the world. Popular locations include

Europe: United Kingdom, Greece, Spain, Portugal, Italy, Turkey, Cyprus, Germany, France, Finland, Austria, Australia, Belgium, Croatia, Bulgaria, Romania, Norway, Sweden
Asia: Japan, South Korea, Vietnam, Thailand, Cambodia
Americas: Mexico, Canada, Los Angeles, NYC, Brazil
Middle East: Palestine, Jordan, Lebanon, UAE, Israel
Africa: Egypt, Seychelles, Tunisia, South Africa

Find out more about our filming and fixer locations here.

What exactly is a fixer, anyways?

The term “fixer” originated in journalism. Correspondents in an unfamiliar location would hire a fixer to help with various aspects of their assignment, such as logistics, translation, planning, transportation and accommodation.

Today, a fixer offers support at every stage of a production, whether in the news, film or television industry. At NEEDaFIXER, a fixer is anyone involved in the materialisation of a video project.

What services do you offer?
We offer a range of film production services for films, television, commercials, corporate video productions, music videos and more.

Concept creation
Treatment writing
Scriptwriting
Production support
Project management
Set building
Drone filming
360-degree shoots
In-house production
Full spec post-production: editing, sound mixing, voice overs, motion graphics, colour grading, broadcast delivery

Do you offer international location support?

We offer international production and location support across the globe.

Location scouting
Film permits
Customs/immigration
Production crews
Casting
Translators
Accommodation
Transportation
Equipment rental
Lighting and grip

What if I’m only filming a small production?
No problem! We provide local fixers for small-scale productions.

Do you offer any services for broadcast news?
Absolutely! We assist broadcasters and journalists in fixing their stories.

What happens after my video is made?
Our services don’t stop when your video is ready. Our sister company, PR MEDIACO, will guide you on the best way to promote your video so it stands out in the highly competitive consumer industry.

PR
Digital marketing
Sales representation
Awards submissions
Social media management

Who will be my main point of contact?
You will be provided with an experienced producer to manage your account, oversee your shoot, coordinate local fixers and arrange everything on your behalf. You’re also welcome to speak directly to our international fixers.

Do you charge a production fee?

A 10–15% production fee applies for corporate shoots, TVCs, music videos, and the like.

We usually do not charge a fee for news programmes, documentaries or television series because we have preferential rates with all our suppliers.

How do you have preferential rates?
Because we have dozens of requests for projects every month and we produce so many shoots annually, we’re able to secure great deals for you.

Do I need insurance?

We have all the necessary insurance policies in place, including public liability and employers’ liability.

Our anti-bribery policy is also up-to-date, and our team goes through regular training.

How will I be invoiced?
You will receive a single, detailed invoice from NEEDaFIXER.

What projects have you worked on before?

You name it; we’ve done it! We’ve worked on

Feature films
TV series
Commercials
Hotel videos
Music videos
Online videos
Corporate videos
Destination videos
Photo shoots
Reality shows
Documentaries
News programmes

Who have you worked with?
We’ve worked with the world’s biggest names, brands and outlets, including

Imagine Dragons, Shawn Mendes, Little Mix, Josef Salvatï Coca-Cola, Heineken, Sony, Nokia, GoPro, Red Bull, Vice, Warner Bros, Walt Disney Pictures, Shed Media, IPC Mediaï BBC, CNN, NHK, ZDF, Trinity Mirror, Guardian Media Group, The Times, Aljazeera, Bloomberg, Channel 5, ITV, Reuters, BNN, National Geographic, Conde Nast, Travel Channel, Nickelodeon, Qatar Airways, Turkish Airways, RAKTDA, Canaves Oia Santorini, Mullenlowe, UPS, Waitrose, Lidl, Uniqlo, Jaguar, Kiwi, Booking.com

What do your clients say about you?
Our clients will tell you that we provide the best service in the industry with the best price guarantee. But don’t just take our word for it, take theirs: testimonials.

Can I see some of your work?
Of course! Check out some of our latest projects here

How can I contact you?

You can get in touch with us in many different ways. All enquiries will be answered within 24 hours.

Mail: NEEDaFIXER, Unit 3 Canbury Business Park, Elm Crescent, KT2 6HJ, Kingston Upon Thames, UK
Telephone: +44 (0) 208 8549 2259
Email: info@needafixer.com
Online contact form
Online chat via needafixer.com

How can I stay updated?

Follow us on FacebookTwitterInstagram and Vimeo. Also, be sure visit our blog regularly for fresh, original content.

How can I join your team?
We’re always on the lookout for the best talent in our industry. If you’ve got what it takes to join the largest international network of film fixers, tell us about yourself in the form of a cover letter and CV at jobs@needafixer.com.

Why video?

Thanks to the internet, video is now the most efficient and engaging platform to present information.

65% of internet users worldwide watched video-on-demand (VOD) in 2016 (Nielsen).
71% of marketers say video conversion rates outperform other marketing content (MarketingLand).
76% of businesses say that video provides a good return on investment (DreamGrow).
Adding a product video on your landing page can increase conversions by 80% (Unbounce).
The number of digital video viewers worldwide will climb to 21.5 billion this year (eMarketer).
Video is projected to claim more than 80% of web traffic by 2019 (Cisco).
92% of mobile video consumers share videos with others (Invodo).
96% of B2B organisations use video in some capacity in their marketing campaigns (ReelSEO).
Mobile video consumption rises 100% every year (YouTube).
Including a video in an email leads to a 200–300% increase in click-through rates (Forrester).

How is video more effective than other forms of marketing?

Video is versatile.
Video is engaging.
Video builds trust.
Video can be affordable.
Video saves time by providing clear and upfront information.
Video improves brand visibility to your clients and prospects.
Video brings you to the top of web searches and content crawlers.

How much does a video cost?

Daily rates for fixers usually range from £200–400 depending on their qualifications and the location(s), but it all depends on your needs and goals.
No matter the size of the job, you’ll be provided with high-quality video services at the most competitive rates. Our quote is based on what we think is the most cost-effective and labour-saving way to make your production happen.

What does a video shoot involve?

Shoots come in all shapes and sizes, but no job is too big or too small for us.
We love sharing our local knowledge on film permits just as much as we love producing multi-camera shoots in multiple countries.
Just tell us what you have in mind, and we’ll come up with the best solutions for your budget.

How can I use a video?
Videos can be used for your tv and online campaigns, your website, social media, exhibitions, internal or external training purposes and much more. Regardless of how you use it, a video is an essential tool to raise awareness and increase sales.

Where do I start?

Start by contacting us! With our help, you’ll get the most out of your budget, leverage creative ideas that wow your audience, rocket your brand to new heights and triumph every step of the way.

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